Fast and friendly
Everyone was awesome!
Great place to purchase a car. The personnel are very friendly, helpful and there was a great selection of vehicles to choose from. The prices are really great and I did not need to haggle with the salesman. All in all, it was a great buying experience. (I know I used the word Great a lot, but that does describe my experience)
This is hands down best car dealership we have ever been to. Terry Halvin and all the staff were phenomenal and did everything they could to help us out. The atmosphere, hospitality and superior customer service was outstanding and we will continue to keep coming back! They are the very best at what they do!
Let me just start with I think Terry Halvin and the staff at Edwards Auto Group are AMAZING!!!!! Terry recently helped me purchase my first car ever!. I was guided to Edwards by a pre-approval I had been receiving from Capital One for a couple of months. After looking through their inventory for a couple of weeks I finally decided to input my info on their website for them to reach out to me. Terry reached out to me and set me up for an appointment. Went in there still a little scared but kind of knew what to expect ...
The service guy (Deion?) could use some additional training I think. He didn’t even greet me when I arrived with my car and was just not very friendly! But he was competent and kept me updated on the progress. My mechanic (John) was top-notch, identifying an issue I didn’t even know I had and fixed it quickly. Also, the others in service, especially Crystal(?), were all very friendly and engaging. Overall a positive experience with only a couple of hiccups.
Best sales staff I have had the pleasure of doing business with. Terry Havline was excellent.
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